Frequently Asked Questions

Among our sustainability principles is to minimize waste, reduce unnecessary resource use, and foster a closer connection to Nature. We want those who enjoy our botanical blends to directly see and feel the beauty of the plants, honoring their shapes and colors. We want to bring the essence to each person in the most natural way.

Plants nourish us and help us detoxify. Medicines have side effects that interrupt the natural nutritional and, in many cases, metabolic flow, and increase toxicity. This does not mean that medicines are bad; we simply want to highlight their limitations.

Traditional Chinese, Indian, and American medicine agree that healing depends on nutrition and detoxification. Plants are trophorestorative – they help keep organs healthy by calming overstimulated ones and strengthening weak functions.

We accept exchanges and returns within 7 days of purchase. Write to us at pedidos@munayherbal.com explaining the reasons and send a copy of the invoice and photos if necessary. Once the case has been reviewed, you must return the product in its original packaging, in impeccable, unused condition. Shipping costs will not be refunded. Please contact us within 7 business days. We do not offer cash refunds or money reimbursements.

Most of the time, it takes us between 1 and 3 days to prepare the order for shipment. Sometimes we have pending orders or items are out of stock, which may take longer. We notify our customers once the order has been shipped, and if it is sent in parts, or if an item is out of stock, we offer exchange options.